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                                            Program: 
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                                        Consumer Protection Ontario
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                                            Phone Numbers: 
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                                        416-326-8800
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                                            Toll-Free: 
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                                        1-800-889-9768
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                                            TTY: 
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                                        416-229-6086 or 1-877-666-6545
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                                            Fax: 
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                                        416-326-1947
                                         
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                                            Address: 
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                                                    c/o Ministry of Public and Business Service DeliveryConsumer Services Operations Division PO Box 450 Toronto, ON M7A 2J6 
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                                            Location: 
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                                        Toronto (Old Toronto)
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                                            Accessibility: 
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                                        Wheelchair Accessible
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                                            Hours: 
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                                        Mon-Fri 8:30am-5pm
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                                            Service Description: 
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                                        Advice and information to consumers regarding their rights and responsibilities in the marketplace * answers telephone inquiries and mediates written complaints between consumers and businesses * provides information to consumers and businesses * inspectors visit businesses to help them comply with consumer laws * conducts investigations and may prosecute violators * consumer guide to funeral, burial and cremation services on website * monitors the marketplace to identify emerging scams and trends
                                         
                                         
                                        
                                        
                                        
                                        
                            
                             
                            
                            
							
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                                            Fees: 
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                                        None
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                                            Application: 
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                                        Call, write, email or file an online complaint
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                                            Languages: 
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                                        English ; French
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                                            Language Notes: 
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                                        French reception, programs, publications, and website
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                                            Area Served: 
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                                        Ontario
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                                            Last Updated:
                                        
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                                        12/2/2024
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                                            Service Profile Web Address:
                                        
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                                        eng/displayService.aspx?id=14087
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