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Organization:
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Ontario Energy Board - Low-Income Energy Assistance Program
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Toll-Free:
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1-877-632-2727 (Ontario Energy Board)
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Address:
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2300 Yonge St, 27th floor, PO 2319
Toronto, ON
M4P 1E4
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Hours:
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Online Chat: Mon-Fri 8:30am-5pm
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Service Description:
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Emergency financial help to low-income households facing disconnection of services * one-time grants available to qualified households
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Application:
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Applicants must:
- Reside in Ontario
- Primary/secondary holder of an utility account with electricity or natural gas
- Financial Need: must be behind on your bill and at risk of disconnection
- Income: Total after tax income must fall within specific limits based on household size (see Ontario Energy Board website)
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Eligibility / Target Population:
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Low income households requiring immediate need with an electricity, natural gas bill
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Languages:
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English ; French
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Language Notes:
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French publications and website
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Area Served:
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Ontario
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Last Updated:
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5/22/2025
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Service Profile Web Address:
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eng/displayService.aspx?id=223874
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